These terms and conditions ('the Terms') govern the users ('you' or 'your') use of the website GHD X REPAIRS ('the Website') Please read them carefully as they affect your rights and liabilities under law. If you do not agree to these Terms, please do not access nor use the Website. If you have any queries regarding these Terms then please contact us.
By using the Website you agree to be bound by these Terms.
We reserve the right to:
update these Terms from time to time and any changes will be notified to you via a suitable announcement on the Website. It is your responsibility to check for such changes. The changes will apply to the use of the Website after we have given such announcement. If you do not wish to accept the new Terms you should not continue to use the Website. If you continue to use the Website after the date on which the change comes into effect, your use of the Website indicates your agreement to be bound by the new Terms; and modify or withdraw, temporarily or permanently, this Website and the material contained within (or any part) without notice to you and you confirm that we shall not be liable to you for any modification to or withdrawal of the Website or its contents.
You warrant that:
the personal information which you are required to provide when you register is true, accurate, current and complete in all respects; and you are not impersonating any other person or entity
The products purchased on this site are for private and domestic use only and are not for re sale. You will notify us immediately of any changes to the personal information by e-mailing or telephoning our customer service representatives
When you shop on this Website, we will ask you to input personal details in order for us to identify you, such as your name, e-mail address, billing address, delivery address, credit card or other payment information. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner's office.
5. PROTECTING YOUR SECURITy
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases.
We take the risk of internet fraud very seriously. With the volume of fraudulent credit card transactions increasing, we make every effort to ensure all orders are thoroughly checked using the information already supplied. There is a possibility we may contact you to make additional security checks and we ask for your co-operation to enable us to complete them. We will not tolerate fraudulent transactions and such transactions will be reported to the relevant authorities.
By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
The Website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and its use. You agree not to upload or transmit through the Website:
any computer viruses or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer; andany material which is defamatory, offensive or of an obscene character
You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information.
8. THIRD PARTY LINKs
As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. For your information, we are not responsible for such websites or material nor do we review or endorse them. We will not be liable, whether directly or indirectly, for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources
All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the item is available from stock or to cancel your order.
Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later.
We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the Website.
The products sold on the Website are not for re-sale or distribution. You are limited to a purchase of 5 items of any one product. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.
You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.
10. CANCELLATION RIGHTs
Where you have purchased the goods or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the goods.
If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details of how.
11. PRICE AND PAYMENT
All prices shown are inclusive of VAT (only where applicable - see below) at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you.
If your delivery address is within the United Kingdom, no additional taxes will be charged to you. If your delivery address is outside of the United Kingdom you may be subject to import duties and taxes (including VAT), which are levied once a delivery reaches your destination country. Any such additional charges must be borne by you. You should note that customs policies and practices vary widely from country to country. We recommend that you contact your local customs office for information.
Please note that when shipping goods from outside the United Kingdom, cross border shipments may be subject to opening and inspection by customs authorities. In respect of all goods dispatched to you to an address outside of the United Kingdom, you are deemed to be the importer of the goods and must therefore comply with all the laws and regulations of the country into which the goods are being delivered.
Payment can be made by any major credit or debit card or via your PayPal account. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you. If payment is to be made via a credit card a pre-auth value of £0.01 will be held against the card until the card issuer validates the payment.
In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 9, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.
You confirm that the credit, debit card or PayPal account that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.
You may only use one discount code with each order. We reserve the right to reject or cancel any orders where you add more than one discount code to the basket.
We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value.
Please familiarise yourself with these terms and conditions before you place an order as we reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. A copy of the discount code terms and conditions can be obtained by mailing or telephoning our customer service representatives
The repair cost that you purchase in this auction covers the cost of a new cable, replacement heater element(s) and internal wiring faults including internal thermal fuse or any single component electronic faults that may occur. If the ghd's in question have been snapped or broken then this will incur additional repair costs. In the case of additional repair costs i will contact you before carrying out any work or purchasing any additional spares required to complete the repair. In addition if additional parts are required to fix broken straighteners then occasionally these parts may not be in stock, in which case the advertised repair time would not apply due to additional waiting time on the spare parts. Also prior to purchasing the repair you must make sure you fulfill these conditions...
All GHD's that are submitted for repair must be Genuine GHD's. If you are unsure of this then please contact me prior to purchasing the repair service and i will guide you through the appropriate steps in order to verify your ghd's.
You must have read through the TERMS section of this listing and agree to be bound by these conditions when clicking on the buy it now button.
I will only contact you to clarify the price if the repair is going to cost more than £15 otherwise i will just carry out the work and send the item straight back to you.
Only when you click the buy it now button will i send you an email containing my contact details and where to post the item to.
When you post an item you must include your name, email address, postal address and ebay id inside the packet, so that i can identify where the package has come from. If you do not do this then i cannot guarantee that the package will be returned to the correct address as i will have no way of knowing where it has came from.
Please when you are sending the item only send the actual straighteners themselves wrapped in bubblewrap or a similar protective packaging. The box will only add to the postage expense which is unnecessary.
Please only send GHD hair straighteners. I carry no spares for other makes and models.
When i post items back to the sender after repair i will always send them 1st class recorded and obtain proof of posting. I would advise that you do the same when posting the item to me as i cannot be held responsible for items lost in the post before i have received them.
You, the buyer of the repair service must foot the bill of sending the ghd's to me. This is not covered under the Buy it Now on this auction.
Items are sent at your own risk and cannot be my responsibility until i have received them in the post.
Please note i can only accept paypal payments and will only accept purchases from uk bidders only please. Item will only be repaired once payment has cleared into my paypal account so if you are looking for a quick turnaround on the repair then please pay promptly through paypal. Postage on this item is free and the cost of returning the item is included in the cost of the buy it now.
* If you are unsure wether your ghd's are fake then you should get in contact with me prior to purchasing this repair service as i cannot guarantee that i will be able to repair fake items and would prefer if you did not send them to me. I will be able to provide an email with some instructions that outline the steps you need to take in order to verify that the ghds are genuine.
**This warranty will cover only the repair(s) carried out to the item and any additional faults that may or may not occur during the guarantee period. The guarantee does not cover accidental damage and additionally if you modify or change the item any time from when it was despatched up to and including the day the warranty expires you will not be covered by the guarantee. Purchasing of this item and payment automatically binds you to these conditions so please be sure to fully read this listing before making a purchase. Please note the guarantee period shall not exceed the standard 3 month period unless otherwise stated. The 3 month warranty begins on the day you receive the item.
Due to the recent number of fake items i have received please be aware that if you send me fake ghds knowingly or un-knowingly then i cannot offer you a full refund as advertised in the auction. you will receive 1/2 the value of the auction back as i will take 1/2 the price for myself to cover my costs of posting the fakes back and also to pay for my time spent on the item. purc
hasing of this service automatically binds you to these conditions so please make sure you read this fully before making a purchase as you will be obliged to be held to these conditions upon making a purchase.